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FREQUENTLY ASKED QUESTIONS
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What is 'made to order'?Designers can take up to 12 weeks to make your designs. The product is made to order and will be shipped out 5-7 weeks to Glory's location after purchase. All products are dispatched within 72 hours from when the product is delivered to us. It can take up to 5-7 business days to be delivered.
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What is 'ready to wear'?Product is ready to be shipped. All products are dispatched within 72 hours after purchase and can take up to 5-7 business days to be delivered.
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When will I recieve my package?Please check what kind of shipping it states (made to order or ready to wear). Once an order is ready to ship, it takes within 72 hours to be dispatched. It takes up to 5-7 business days to be delivered
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How can I track my package?After your order is dispatched, you will receive a shipping confirmation email that contains your tracking information
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Can I change my order?If your order has not been dispatched yet, yes you can change your order. Please contact us via email to assist you. Glorybridalinfo@gmail.com
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Can I cancel my order?If your order has not been dispatched, yes you can cancel your order. Please contact us via email to assist you. Glorybridalinfo@gmail.com
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Where are you based?Made with love, Riverside, CA.
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Can I customise an order?Some accessories may differ based on designers. Please contact us with any questions.
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Who are your designers?The Wedding Veil Collection Poppy Lane ...stay tuned as we continue to grow our small business!
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What if my order comes damaged?All items are inspected and carefully looked over before shipping. We are not responsible of any damage of the shipping process, however we are more than happy to assist you with any questions.
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Can I return or exchange my order?All sales are final and cannot be return.
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